If you find that Artist does not have a suitable template for your fixture, close Artist and download the latest template file from our downloads area.
If your fixture is still not there when you load Artist you can either create one for yourself using the Template Wizard within Artist or request a template from ShowCAD.
Either call or email firstname.lastname@example.org. These can take up to 4 days to turn around. When you send you request please make sure you specify the exact model number of the fixture and send any data sheets or links you may have.